It is extremely convenient to be able to check my bank balance any time I like from anywhere. It is one of the great improvements to cushy middle American life in the past decade. That brings up the frivolity of the following compliant. Americans are bizarrely rich, we live better than any humans in the history of the world. It helps us to be reminded of this when we start in on pointless rants as the following is sure to become. This will end with a further critique of the complaint.
I would like to be able, using a simple password, to access my online banking account from anywhere. I can’t. The bank requires a complex password using upper-case, lower-case, number, and special characters. That means there are around 80 characters to choose from, and an identity thief would have a very hard time getting a password just correct. But it also makes me want to write everything down, and stick it in my wallet; that would be a really bad idea.
Several times now I have tried to access our information online from work, over lunch of course, and have not known the answers to the security questions my wife set-up before we were married. Not knowing the security questions and attempting it from a different computer is enough evidence of a security threat, and the account is locked out. From any computer.
Today I had my wife attempt to reset the password, first using the web interface then she called the 800 number. Nobody could answer today because they have the fifth off in observance of the fourth. Mondays are my day off, and I need to get some stuff done using the on-line banking system. We have a mortgage to pay, utilities, a car payment. These things don’t all pay themselves.
Now that rant is passed. I am sorry I am so rich and that I obsess over how much wealth I have day-to-day. We need to learn how to write a check and mail it or drop it off to pay our bills, and not rely on technology which only makes it infinitely easier and extremely frustrating to do